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Companies and teams

Invite and manage members

Invite people to your company, choose their role, resend or cancel invitations, change roles and remove members.

The Members tab is where you bring people into your company and look after them.

Invite someone

  1. Open the account menu, choose Teams & companies, then your company.
  2. Choose the Members tab. The top shows how many seats are used, with Add seats.
  3. Enter their email address and choose a role. Editor is picked to start with. See Roles and permissions.
  4. If you want your admins to be able to unlock their account or reset their password or two-factor, tick Company-managed account (shown when your role can manage accounts). They'll be asked to agree (see If your account is managed by a company).
  5. Tap Invite.

We email the invitation. The link works for 30 days, and a pending invitation uses a seat.

When every seat is taken

If you can manage billing, Chainage asks whether to add a seat for the new person and shows what it costs. Tap Add seat and invite. Otherwise you'll see that all seats are in use: ask the owner or your accounts team to add one. See Change your company's seats or storage.

Accepting an invitation

The person opens the link in their email and taps Accept invitation. If they're not signed in, they sign in or create a free account first, using the email address that was invited. They can also accept from Invitations in the account menu, or Teams & companies, with Accept or Decline. If the company requires two-factor sign-in, they're asked to set it up.

Manage members

Each row shows the person, YOU for yourself, when they were invited or last active, and badges: 2FA or No 2FA, Managed (or Managed invite) and Locked.

  • Change a role with the dropdown. You can't change your own role or the owner's.
  • Resend an invitation with the envelope button.
  • Account manages a company-managed account: unlock it, set a new password, reset two-factor or stop managing it.
  • Remove someone, or cancel an invitation, with the bin. Their company projects stay with the company. If you manage billing, Chainage then asks Remove the spare seat too? The seat stays until your billing period ends, and you pay for one fewer from the renewal.

Leave a company

To leave, use the leave button on your own row, or the button under Leave company on the company's Settings tab. You lose access to its projects. The owner can't leave: transfer ownership first (see Company settings and security rules).

More in Companies and teams

  • Company workspaces explained▶What a company workspace gives your team, how seats work, and what happens to company projects if the subscription lapses.
  • Company admin tutorial (video)▶A step-by-step video for company admins: joining, two-factor sign-in, inviting your team, roles, settings and running projects.
  • Create a company▶Set up a company workspace on the Business plan: name it, choose company or government, pick seats and storage, and pay.
  • Roles and permissions▶The six built-in company roles, every permission you can switch on or off, and how to create roles of your own.